Yeah, my wife and I have been with Telus since 2003 or 2004. Our last contract expired a year or so ago, and we've just been winging it since. Got a notice a while ago that our rates will be going up $20/month. Seriously? Both our phones are long paid off, and now we're paying more? Total was $195/mo for two lines plus an iPad - unlimited calling and 7GB data total. Most months we don't go over on the data, but at least 3-4 times a year we'll end up paying for 10-11GB, which gets crazy.
So I called them up to see what they would do, and the answer was basically nothing. I told them we'll switch to Koodo and they didn't even care (Telus owns Koodo, so I guess it's not surprising.) Regardless, we'll now be paying $155/mo for 15GB instead.