called a customer and told them to come back in to re-sign some paperwork... after the car was over the curb, i found a way to get a .5% better rate, so resubmitted and got it done...they had no idea.
i'm in public service sector, and we often have bad rep of saying 'it's not my job'...well, even though it's not my job, i talked to an old lady, walking her thru how to use one of the city websites. took 40 minutes.problem is, now she knows my name and she said she will ask for me when she has to call us.
On my way to work this AM. Decided at the last minute to hit Tim Horton's for a honey lemon tea (so good), and hit my right turn signal to grab the right lane, about 1 km ahead of the entrance. Nobody, and I mean NOBODY was letting me in... until one guy in a Dodge Caravan slowed down. Turns out, he was going to Tim's as well, and was behind me in the ordering lane. Told the girl I was paying for his order, and why. The best part was seeing his expression as I waved and headed off.
...not paying forward but actually waiting for ppl to let you in, in an SUV
You guys sure your motive didn't involve some pretty ladies In Yoga pants? ^