I was wondering if you think the brand represented has a relationship to the quality of a dealership. By quality I mean how likely you are to run into semi-scams like glass etching, mandatory nitrogen filled tires,surprise admin fees popping up after price negotiations etc etc. (or salespeople who are stereotypical car salesmen of the "Herb Tarlek" school of sales
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In my recent shopping trips it seems like these practises seem more prevalent at the "Detroit Three" dealerships in my area than other brands I shopped like Nissan,Lexus,Acura etc. I also didn't run into any of this stuff when we bought the Cooper S at the BMW/Mini dealer.
Interestingly enough my one experience in our local Hyundai store gave me the feeling it was firmly in the "a little bit sleazy, better keep your hand on your wallet" column
Firstly, I would really like to mention that the dealer is the half owner of the brand. When, he has purchased a car from a specific brand, it means that he can have it upto the time period he wants i.e he can use it for his personal use as well, if he wants to.
Secondly, when he has a proper power of possession on the car/vehicle he is having inside his showroom, he owns it really. When he is asked to sell it, we can not trust him until we know him very closely. He can change the built-in instruments and sometimes, engine-related parts as well.
In, 2002, I booked a Hyundai Santro Club from a local dealer and we both were not very familiar to each other. He asked me to visit his office after 2 months for getting my booked-car. I visited him after months but he was not willing to hand me over the keys of my car for the next whole the month. He used to say that Car is late due to mismanagement of the Company, whose Factory is situated in Karachi, Pakistan somewhere. I believed him and after 4 and half months from the day of my booking, he called me up and told that MY Car has been delivered in his showroom and when I approached the car, I didn't believed it was never used before, the CD player was broken, gas-panel seems to be repaired some time. When I inquired about such sort of condition of the car, I was informed it was same as sent by the Company/Factory.
I personally think dealer effects the reputation of the brand.