Mitlov, in the car business, there is a big difference delivering a car with an obviously defective transmission and one that develops a fault at a later time. It is totally unacceptable. Any warranty concern within the first year is DEATH on your CSI score. Dealers are closed due to bad CSI, which is usually caused by their retarded flat rate mechanics not wanting to do warranty work.
Want to know what happened to that Focus? Well the mechanic that did the PDI was paid 1.5 hours to do the job. Mechanics love PDIs. The makers pay well on PDI jobs because they want a careful check of the car. In this case, and I am 100% sure this happened, the mechanic was trying to make up a nice paycheque. He had a whack of PDIs and saw dollar signs. He took the car for a spin and noticed the transmission problem. The then said to himself, "The customer will never notice." Why, you ask? Well, he was probably the shop tranny guy. If he reported the problem he was going to have to fix it.
There are two labour rates at a domestic dealer, retail and warranty. A transmission tear down on retail would pay about 16 hours. On warranty it would pay 9 hours. He sees doing this job as losing seven hours on his paycheque.
Toyota and Honda get around this by paying the same rate for warranty or retail jobs. This has the effect of making sure that warranty repairs are not rushed through the shop, or even worse, reported as "no fault found."
I also suspect that Edmund's Fit had the bag run off it since it went through two sets of rotors in a year. Hondas don't go through rotors unless you are seriously abusing them. Brake noise is one of the major reasons that new cars come back to dealers in the first year. The domestics, by the way, use notoriously crappy brake pads to save money. They also make lots of noise, bringing the cars into the dealers early in the ownership experience. Honda makes more money per car than anybody in the business so they can afford better brakes. It is that simple; Hondas and Toyotas simply have better quality parts in them where it really counts.
As a person who worked as a service advisor at dealerships for years, I would put my money that the Fit was being shifted into reverse while the car was still rolling. It is easy to do this in a Fit. It will also wreck the transmission.