Quote from: JohnnyMac on June 19, 2024, 08:49:07 amOur old Santa Fe had the springs break in the front suspension. The first time it was under warranty and they replaced it right away, but the second time it wasn't. Luckily supply wasn't the issue, but around a year later we got a letter in the mail about a recall for this specific thing and got Hyundai Canada to reimburse us for the repair and they inspected the springs we currently had on. It was corrosion based from my understanding. But it took a solid 7 years before they did a recall/service bulletin for it, so I'm not sure what the timeline would be for Honda for such matters. I would suggest that they keep all the receipts for any work or expense associated with it as they could get reimbursed at a later time.Considering it's an Odyssey and they retain a lot of value, why don't they see how much financial damage it would be to just trade it in and get a new one?My bro isn't the kinda guy to buy a new vehicle every few years. His previous Odyssey was twelve years old and had close to 300 000km when he sold it for close to scrap value and bought this new van, which is also supposed to last approximately ten years. Why should he have to change his behaviour just because Honda makes an apparently shitty product and can't keep parts in stock? It's not an unreasonable expectation to expect a steady supply of parts for a 3 year old van...
Our old Santa Fe had the springs break in the front suspension. The first time it was under warranty and they replaced it right away, but the second time it wasn't. Luckily supply wasn't the issue, but around a year later we got a letter in the mail about a recall for this specific thing and got Hyundai Canada to reimburse us for the repair and they inspected the springs we currently had on. It was corrosion based from my understanding. But it took a solid 7 years before they did a recall/service bulletin for it, so I'm not sure what the timeline would be for Honda for such matters. I would suggest that they keep all the receipts for any work or expense associated with it as they could get reimbursed at a later time.Considering it's an Odyssey and they retain a lot of value, why don't they see how much financial damage it would be to just trade it in and get a new one?
Quote from: Great_Big_Abyss on June 19, 2024, 09:02:25 amQuote from: JohnnyMac on June 19, 2024, 08:49:07 amOur old Santa Fe had the springs break in the front suspension. The first time it was under warranty and they replaced it right away, but the second time it wasn't. Luckily supply wasn't the issue, but around a year later we got a letter in the mail about a recall for this specific thing and got Hyundai Canada to reimburse us for the repair and they inspected the springs we currently had on. It was corrosion based from my understanding. But it took a solid 7 years before they did a recall/service bulletin for it, so I'm not sure what the timeline would be for Honda for such matters. I would suggest that they keep all the receipts for any work or expense associated with it as they could get reimbursed at a later time.Considering it's an Odyssey and they retain a lot of value, why don't they see how much financial damage it would be to just trade it in and get a new one?My bro isn't the kinda guy to buy a new vehicle every few years. His previous Odyssey was twelve years old and had close to 300 000km when he sold it for close to scrap value and bought this new van, which is also supposed to last approximately ten years. Why should he have to change his behaviour just because Honda makes an apparently shitty product and can't keep parts in stock? It's not an unreasonable expectation to expect a steady supply of parts for a 3 year old van... New vehicles can be worse since the parts have not caught up. The new Lexus GX I looked at has a minefield for a windshield as there was no replacement yet available (OE). The bigger point is that stuff like that shouldn't be breaking. Air springs for the win?
I searched my channels and I couldn't even find a listing in the aftermarket for these. I have sent this to a colleague in the suspension/chassis business to see if they can come up with anything, definitely sounds like an opportunity for the aftermarket to step up.
Quote from: ktm525 on June 19, 2024, 09:18:21 amQuote from: Great_Big_Abyss on June 19, 2024, 09:02:25 amQuote from: JohnnyMac on June 19, 2024, 08:49:07 amOur old Santa Fe had the springs break in the front suspension. The first time it was under warranty and they replaced it right away, but the second time it wasn't. Luckily supply wasn't the issue, but around a year later we got a letter in the mail about a recall for this specific thing and got Hyundai Canada to reimburse us for the repair and they inspected the springs we currently had on. It was corrosion based from my understanding. But it took a solid 7 years before they did a recall/service bulletin for it, so I'm not sure what the timeline would be for Honda for such matters. I would suggest that they keep all the receipts for any work or expense associated with it as they could get reimbursed at a later time.Considering it's an Odyssey and they retain a lot of value, why don't they see how much financial damage it would be to just trade it in and get a new one?My bro isn't the kinda guy to buy a new vehicle every few years. His previous Odyssey was twelve years old and had close to 300 000km when he sold it for close to scrap value and bought this new van, which is also supposed to last approximately ten years. Why should he have to change his behaviour just because Honda makes an apparently shitty product and can't keep parts in stock? It's not an unreasonable expectation to expect a steady supply of parts for a 3 year old van... New vehicles can be worse since the parts have not caught up. The new Lexus GX I looked at has a minefield for a windshield as there was no replacement yet available (OE). The bigger point is that stuff like that shouldn't be breaking. Air springs for the win? For sure it's not ideal, just putting out another possible option to get through. I don't disagree that it's poor quality and planning on Honda's part, but that isn't something that will be fixed in a timely manner, so I was just suggesting something more immediate.
The only problem with the wrecker is that you might get the same failure prone springs.
I don't think typically one would see lots of 3 year old spring replacements. Shame Honda, shame.
Ya, definitely shitty. And if there's a lot failing, good chance the spring from the wrecker will also. Wondering if the new springs have improved design/materials.
Quote from: bridgecity on June 19, 2024, 02:42:09 pmYa, definitely shitty. And if there's a lot failing, good chance the spring from the wrecker will also. Wondering if the new springs have improved design/materials.Well, at least this gets him back on the road. I've advised him to still order a new spring from Honda, to set aside in case another one breaks.
Update:Honda Canada has approved a rental for him, a big 7-8 passenger. So he's opting to keep the used spring as a future spare, or should Honda grow tired of paying for a rental, and will wait until the official Honda part comes in. So, good on Honda for stepping up like that, at least.
