Topic: 2021 Honda Odyssey - rear spring failures?

[Great_Big_Abyss]

3 years and 1 month ago, my brother and his wife purchased a brand new Honda Odyssey EX-L Res.  It now has 85 000kms, and last week snapped a rear spring.



It's out of warranty by about 25000kms, and 1 month, so the dealer won't warranty it.  Okay, fair enough.  What's worse, is the dealer (in Saint John, NB), is saying the spring is backordered, with no ETA (although they guess 3-4 months!!!). The van is dead in the water in the meantime, and my brother and his wife only have their 12 year old Civic now between them, both with jobs, and kids soon needing to be schlepped to various summer day camps.

He has checked RockAuto, and all the other new part stores - none in stock.  He even called a Honda Dealer in Maine, and same story.  The next step will be to call all the wrecking yards in the Maritimes, as well as Winnipeg (I could pick up a spring and mail it to him within a week).

Does anyone have any other possible avenues for sourcing a spring for this van? 

I'm also wondering if Honda has problems with these springs and premature failure.  It doesn't make sense that they don't have any supply of springs on so recent a van unless they're selling all their stock to replace failing parts.

[ktm525]

Yeah sounds fishy if there are no aftermarket solutions and parts back ordered? You ain't the only one.

I also learned that the Odyssey uses a separate spring and shock while the Ridgeline uses a rear strut (at least on the gen 1s)

[bridgecity]

I'd be calling dealers country wide to see if one is available then have it shipped.  Maybe he's done that.

[me_2]

I did not went all the parts listing to find rear coil spring but at least, the search shows under 2021 Honda Odyssey some under "Rear Suspension". next question is:

LH
RH

https://www.car-part.com/index.htm

[Great_Big_Abyss]

RH

52441-THR-A11

[Great_Big_Abyss]

I'd be calling dealers country wide to see if one is available then have it shipped.  Maybe he's done that.

That's a lot of calling, lol.  But I'll pass it along.

[bridgecity]

I'd be calling dealers country wide to see if one is available then have it shipped.  Maybe he's done that.

That's a lot of calling, lol.  But I'll pass it along.

Ya, I guess not every dealer, but touch base with a few in each province.  Would only take an hour or two, worth the effort given the circumstances.

[2JDM]

Try calling Honda Canada. I know several people who have called them about issues out of warranty, and Honda has helped them out. The diagnosis/work order has to be through a Honda dealer to initiate the process.

[Great_Big_Abyss]

Try calling Honda Canada. I know several people who have called them about issues out of warranty, and Honda has helped them out.

Even if that's the case, it still doesn't help solve the supply issue, and I doubt Honda Canada's help would extend to loaning them another van for the summer or paying for a rental...

Honestly, it's not the cost of the repair that's the issue here, it's the fact that their main source of transportation could be laid up for a few months.  They're an active family, and had quite a few MTB trips planned across the Maritimes, all of which may need to be cancelled, to say nothing of their day to day transportation needs.


These are the kinds of issues you expect out of a ten year old van, not something relatively new that cost a ton of money from a supposedly reputable brand.

[2JDM]

Try calling Honda Canada. I know several people who have called them about issues out of warranty, and Honda has helped them out.

Even if that's the case, it still doesn't help solve the supply issue, and I doubt Honda Canada's help would extend to loaning them another van for the summer or paying for a rental...

Honestly, it's not the cost of the repair that's the issue here, it's the fact that their main source of transportation could be laid up for a few months.  They're an active family, and had quite a few MTB trips planned across the Maritimes, all of which may need to be cancelled, to say nothing of their day to day transportation needs.


These are the kinds of issues you expect out of a ten year old van, not something relatively new that cost a ton of money from a supposedly reputable brand.

Honda Canada MIGHT pay for the rental.

In 2022, my parents 2014 RDX (which was purchased used) was involved in an accident. Some parts were on backorder. Once the insurance rental coverage ran out, Honda picked up the tab for a rental. This was months.

[Great_Big_Abyss]

I'll pass along the info.

[tortoise]

I'd also reach out to Transport Canada, if they see enough issues it may trigger a recall.

I think Honda may try to make it right, they'd probably lose a customer for life they don't do something.

What about getting a set of quick struts?

[Great_Big_Abyss]

I'd also reach out to Transport Canada, if they see enough issues it may trigger a recall.

Funnily enough, they both work for Transport Canada.  Marine Safety, so different division, but still, they may have contacts....

[Great_Big_Abyss]

What about getting a set of quick struts?

Huh? 

I should specify, these are the rear springs, and not at all related to struts.

[tortoise]

Ah, I'd figured they were struts and a set of Munro/kyb quick struts would get him by.

[Gurgie]

A buddy of mine pulled the trigger on a used Odyssey 2 weeks ago at a Toyota dealership, they went to safety it, broken rear spring, on back order. They walked away from the deal & now have a 2019 Passport Sport instead.

Sent from my SM-S901W using Tapatalk

[ktm525]

Ah, I'd figured they were struts and a set of Munro/kyb quick struts would get him by.

That is what I first thought as the Ridgeline is rear struts. I thought they just hacked the back off the van to make the truck. I guess Honda had reasons 

[JohnnyMac]

Our old Santa Fe had the springs break in the front suspension.  The first time it was under warranty and they replaced it right away, but the second time it wasn't.  Luckily supply wasn't the issue, but around a year later we got a letter in the mail about a recall for this specific thing and got Hyundai Canada to reimburse us for the repair and they inspected the springs we currently had on.  It was corrosion based from my understanding.  But it took a solid 7 years before they did a recall/service bulletin for it, so I'm not sure what the timeline would be for Honda for such matters.  I would suggest that they keep all the receipts for any work or expense associated with it as they could get reimbursed at a later time.

Considering it's an Odyssey and they retain a lot of value, why don't they see how much financial damage it would be to just trade it in and get a new one?

[Great_Big_Abyss]

Our old Santa Fe had the springs break in the front suspension.  The first time it was under warranty and they replaced it right away, but the second time it wasn't.  Luckily supply wasn't the issue, but around a year later we got a letter in the mail about a recall for this specific thing and got Hyundai Canada to reimburse us for the repair and they inspected the springs we currently had on.  It was corrosion based from my understanding.  But it took a solid 7 years before they did a recall/service bulletin for it, so I'm not sure what the timeline would be for Honda for such matters.  I would suggest that they keep all the receipts for any work or expense associated with it as they could get reimbursed at a later time.

Considering it's an Odyssey and they retain a lot of value, why don't they see how much financial damage it would be to just trade it in and get a new one?

My bro isn't the kinda guy to buy a new vehicle every few years.  His previous Odyssey was twelve years old and had close to 300 000km when he sold it for close to scrap value and bought this new van, which is also supposed to last approximately ten years. 

Why should he have to change his behaviour just because Honda makes an apparently shitty product and can't keep parts in stock?  It's not an unreasonable expectation to expect a steady supply of parts for a 3 year old van... 

[tortoise]

If it makes you feel better, VW has a recall on broken rear springs for the Mk7 Golf. Both of mine were broken but for some reason the recall doesn't apply to my car.

Honda isn't alone.