Well done article exposing the realities of dealing with an EV as primary transport.
I only have one experience attempting to charge at a public station and it mirrors those in the article. I was driving a PHEV Jeep and went to a meeting at an office tower that had public charging station, so I figured I'd try it. After begrudgingly downloading the app, setting up my credit card in the app, and plugging in the Jeep, I just kept getting a "user not authorized" error on the machine. App seemed to be working, but wouldn't initiate the charge either....After another 5 minutes or so of screwing around with it I gave up. Good thing the Jeep was PHEV and I had plenty of gas