Topic: The 5 Best and 5 Worst Automotive Brands for Initial Quality: J.D. Power 2020

[AutoTrader.ca]

You may be surprised which brands are on top and which fell short.
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[Fobroader]

The worst are not a surprise...the best though, Fiatsler, Chevy and Kia, really?!?!? But again, its the first 90 days of ownership, you really have to be a sketchy, backwoods kind of operation to not be able to screw a car together to hold for 90 days.

[tpl]

My Volvo came  with non-working  On-Call which took two dealer visits to fix.  But nothing at all since.   There was a recall for the automatic braking.  I have no idea whether that worked or  works... not something you wan t to try!

My 2014 Audi had no faults in 5 years but it did have recalls.   

I suspect that my low mileage has something to do with this result.

[Jaeger]

The worst are not a surprise...the best though, Fiatsler, Chevy and Kia, really?!?!? But again, its the first 90 days of ownership, you really have to be a sketchy, backwoods kind of operation to not be able to screw a car together to hold for 90 days.

Yes..... but...... a whole lot of brands did not do as well on that basic task as these did.

[Fobroader]

The worst are not a surprise...the best though, Fiatsler, Chevy and Kia, really?!?!? But again, its the first 90 days of ownership, you really have to be a sketchy, backwoods kind of operation to not be able to screw a car together to hold for 90 days.

Yes..... but...... a whole lot of brands did not do as well on that basic task as these did.

I still don't get why Range/Land Rover is seen as a "premium" brand when it has the quality and reliability of a third rate chinese laptop.

[PJungnitsch]

Believe it's much less about what breaks and more about what is difficult to use:

Infotainment is most problematic category: Almost one-fourth of all problems cited by new-vehicle owners relate to infotainment. Top complaints include built-in voice recognition; Android Auto/Apple CarPlay connectivity; touchscreens; built-in navigation systems; and Bluetooth® connectivity.

https://www.jdpower.com/business/press-releases/2020-initial-quality-study-iqs

I know I was impressed with how easy to use the Uconnect system was in a Dodge Journey we rented.

[tpl]

I have complaints about the Sensus entertainment system on the Volvo.  But.   it works and does what it says in the manual.    Not the same as a fault.

[Fobroader]

Believe it's much less about what breaks and more about what is difficult to use:

Infotainment is most problematic category: Almost one-fourth of all problems cited by new-vehicle owners relate to infotainment. Top complaints include built-in voice recognition; Android Auto/Apple CarPlay connectivity; touchscreens; built-in navigation systems; and Bluetooth® connectivity.

https://www.jdpower.com/business/press-releases/2020-initial-quality-study-iqs

I know I was impressed with how easy to use the Uconnect system was in a Dodge Journey we rented.

Thats idiotic, if one is too stupid to work the stereo, its not the cars fault. Why would they even have that on there as a category?!?!?! You not being able to access your text messages is not affecting the cars ability to operate.

[rrocket]

The worst are not a surprise...the best though, Fiatsler, Chevy and Kia, really?!?!? But again, its the first 90 days of ownership, you really have to be a sketchy, backwoods kind of operation to not be able to screw a car together to hold for 90 days.

Yes..... but...... a whole lot of brands did not do as well on that basic task as these did.

I still don't get why Range/Land Rover is seen as a "premium" brand when it has the quality and reliability of a third rate chinese laptop.

Was just talking with another forum member about this.

My buddy has one of the supercharged ones...known for their failure prone tensioners.

Sure enough...failed at 90k. I was there the other day looking at the engine. Interference engine...one valve even went through..all the way through a piston. Can't rebuild it apparently due to the Nikasil cylinder liners.

Used engine cost him $15k...not a typo. The engines are junk after this happens...core charge was only $100 LOL. He didn't send in the cure because he thinks he can sell the supercharger for $100 and use the block to make a coffee table or something LOL

He's the same guy who has a nice side business of changing clutches in Lambos. They need to be done every 10k or so. And dealers want $25k to do it.

[PJungnitsch]

I have complaints about the Sensus entertainment system on the Volvo.  But.   it works and does what it says in the manual.    Not the same as a fault.

I agree. I think that is what they measuring though, problems from operating a crappy design

The higher end the vehicle, the more likely they will put the fan speed behind a couple menus then just have a knob that turns

Not just a problem with modern cars:

https://www.theverge.com/2019/8/11/20800111/us-navy-uss-john-s-mccain-crash-ntsb-report-touchscreen-mechanical-controls

A historical perspective:

https://www.wired.com/story/how-dumb-design-wwii-plane-led-macintosh/