i wouldn't call that a nightmare...seems like everything worked out well in the end, no?
I didn't disclose everything.
1. Originally I had bought the P225/60/R17. Which I was pointed out, on here, the load index was too low. They should have warned me about this.
2. So I had to return them. Computer says the have 4 of the right tire in stock on sale. So I get there, unload the old ones. Try to buy the new ones, counter guy didn't know what was going on. Took him 20 min to find 3. Had to order the last one.
3. Monday it comes in, they ask me why I only wanted 1. I had to explain again!
4. Tuesday, bring the van in with the other 3 I bought. Showed them the invoice that I bought the other 3. Just needed to pay for the install of all 4, the oil change, and the 3rd tire. They said they would redo the invoice, so it's not 3 separate ones.
5. Get a call 3 hours later, it's done. I go over the invoice. Looks ok, pay for it. Get home, ready to store the invoice. Notice that the price of the ordered tire is wrong. All 4 should have been $119.99 each (sale price), the last one was $162.99. I call them back. Oh just got to customer service they will fix it. So I had to go back again. No apology, no nothing!
Had to make 4 trips!