Topic: GM 'Most Reliable' ad

[EV-Light]

GM decided to pull out the 'Most Reliable' brand off the air after many complaints.....Toyota was the last one to officially send GM a note.
Desperate times...lead to desperate measures as the new GM trucks sales are off to a slow start.

https://jalopnik.com/chevrolet-pulls-most-reliable-ad-after-being-challenged-1831800283

[ChaosphereIX]

as someone who works in GM parts, and spends all day supplying the techs...that ad campaign is complete BS

GMs can be fairly reliable, but MOST? 

[Fobroader]

I think this will Mahk very happy

https://youtu.be/S0jTcGBxh6w

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[Great_Big_Abyss]

Yes, I can't wait to hear his take on it

[CarFly]

That's funny ?

I have had a few GM cars and they were not reliable at all, and cost lots of money to maintain ?

I especially liked the way the car almost falls apart just after the warranty expires.

Although... have faith, soon all GM cars will be assembled in Mexico 

[Jaeger]

as someone who works in GM parts, and spends all day supplying the techs...that ad campaign is complete BS

GMs can be fairly reliable, but MOST? 

They are by FAR the most reliable. And they appreciate in value!!! 

[Ex-airbalancer]

My 4 trucks have been very reliable



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[CarFly]

If you keep your Truck/Car only as long as the warranty lasts, you will be OK... After that point, you will pay and pay, for a poorly made truck :-)

My 4 trucks have been very crappy :-)

[quadzilla]

If you keep your Truck/Car only as long as the warranty lasts, you will be OK... After that point, you will pay and pay, for a poorly made truck :-)

My 4 trucks have been very crappy :-)

Maybe it is an issue with the owner and not the vehicle?

I drove an 89 Cavalier Z24 for 250,000 kms with mostly regular maintenance. The only major fixes were the steering rack and heater core.

[erich]

I owned one GM car, it was my favourite and I am still sorry that I sold it - but I had to, it was too unreliable.
It was my 2000 SAAB 9-3

[Jaeger]

If you keep your Truck/Car only as long as the warranty lasts, you will be OK... After that point, you will pay and pay, for a poorly made truck :-)

My 4 trucks have been very crappy :-)

Maybe it is an issue with the owner and not the vehicle?

I drove an 89 Cavalier Z24 for 250,000 kms with mostly regular maintenance. The only major fixes were the steering rack and heater core.

I have no idea what his care regimen was, but in general, peeps who hang out on car forums aren't for the most part "whaddaya mean I had to change the oil?" types.  And in fairness, I'm not sure your sample of 1 dating back from 30 years ago tells us much about GM reliability today. 

I for one don't think GM reliability is crap - certainly not FGC crap - but I DO think that their boast of being the MOST reliable brand is total and undiluted crap.

[ktm525]

My G8's engine made it all the way to 65k kms. Quality.

[ltruong]

My 1997 gmc 6.5Diesel would have made a  90s german car look reliable.

[Great_Big_Abyss]

If you keep your Truck/Car only as long as the warranty lasts, you will be OK... After that point, you will pay and pay, for a poorly made truck :-)

My 4 trucks have been very crappy :-)

My Sierra was a 2009 with 200,000km. It was flawless.

GM (like many manufacturers) makes some duds. Let us please not turn this into a retarded thread.

Some are fine, some are Duds.  I think it's luck of the draw.  The Bankruptcy era GMT900 trucks (2007-2014) were relatively poorly made because GM was cutting costs both in materials and labour.  Some trucks were absolutely fine, and then others were just crap.  Ever felt warped front brake rotors?  It was a common problem.  Same with broken leaf springs.  My brother had a broken leaf spring on his 2010 Sierra with 100 000kms.  And it's not like he was overloading it.  It was a daily driver, and so hauled air most of the time.  A few other things let go on that truck. 

A brand's reputation for reliability is not built on the vehicles that never break down and owners who have great experiences, but rather the ones that end up being duds.  If a brand has more duds than shining examples, their reputation suffers.  Look at Chrysler, for example.  It just so happened my van happened to be a shining example.  I didn't have a single issue with that van, all the way up to 100 000kms, and I used that thing HARD.  BUT, Chryslers are known to have many, many problems.  If you were to go based solely off my experience, one would think Chrysler is the pinnacle of reliability and solid engineering.  But we all know better.  The same goes for Chevy.  Instead of looking at VMango's truck that happened to be perfect, look at my boss's wife's Equinox who needs a brand new 2.4L engine at 170 000kms, due to a known problem with excessive oil consumption. 

Anyway, all this doesn't matter.  They're bringing new plants online in Mexico soon, so those vehicles won't have any problems with them, right???  Riiighht?

[ktm525]

What shocked me regarding the V8 in my G8 was not that it had excessive piston slap when cold (sounded like a 30 year old lawn mower until fully warmed up) but rather the GM representatives explanation, comments and actions on a car well within it's warranty:  He basically said GM's quality control was poor and some engines were OK and others not good. He said it was cheaper for GM to deal with problems than to invest in tightening the quality during engine assembly. In my case the short skirt pistons used had "variable" quality" GM acknowledged there was a problem and agreed to attempt a fix by replacing one piston at a time but would not authorize doing more than that. The head Foreman said he could hear at least two, possibly three bad pistons but they would need to do one at a time and each attempt would be 1-2 weeks at the shop.... I sold it full disclosure to a young GM slappy.

[revalations]

Our family being in the Farming industry we have had many trucks, vans, and SUV's throughout the years. They get miled out pretty quick and travel on ugly gravel roads much of their life. The best have been GM, the worst have been Ford (I should dig up some internet dirt on Ford now hey Tauri13?) and Dodge products fall in between. I must say I was a happy owner of a 6.0 diesel Ford for many years, I got it for a song as most were staying far away from that engine and this was a full $15,000 cheaper than a comparable Dodge or GM 1 ton. I treated it right and it was amazingly durable. Yes, every manufacturer makes a dud now and then and some even have complete dud vehicle lines.

Not saying GM is saintly, far from it, but we've had great luck with them. Dad still has a vortec 6.0 in a truck thats over 500k now and all it's ever had was regular maintenance. 

As far as the AD, it was tacky and sure didn't do GM any favors right now. They seem to be keeping right in the negative press limelight as of late.

[revalations]

What shocked me regarding the V8 in my G8 was not that it had excessive piston slap when cold (sounded like a 30 year old lawn mower until fully warmed up) but rather the GM representatives explanation, comments and actions on a car well within it's warranty:  He basically said GM's quality control was poor and some engines were OK and others not good. He said it was cheaper for GM to deal with problems than to invest in tightening the quality during engine assembly. In my case the short skirt pistons used had "variable" quality" GM acknowledged there was a problem and agreed to attempt a fix by replacing one piston at a time but would not authorize doing more than that. The head Foreman said he could hear at least two, possibly three bad pistons but they would need to do one at a time and each attempt would be 1-2 weeks at the shop.... I sold it full disclosure to a young GM slappy.

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The piston slap was an odd one. We had it really bad in our Suburban 5.3, after close to 300,000km it never got worse or better and I'll bet its still out running around. My Dad in Law has a 2007 SS Trailblazer that has it too (6.0 corvette mill) it stated at 10,000km or so and is now around 170,000. GM said ignore it, he did and its been fine. I find in the last 15 or so years piston slap has been an issue in many other makes, seem the short skirt light weight pistons are part of the issue.

It still awful to hear on a new vehicle.

[Firm]

Stupid ad, but I've owned tons of GMs and never really had dud. 84 Camaro is over 320kms with nothing but maintenance and wear items, plus and exhaust and an alternator. Escalade is pushing 260K and is flawless.

[Great_Big_Abyss]

Yeah, this ad was particularly cringeworthy.

I can't remember the last time a manufacturer directly attacked their competitors by name...  Usually they'll just focus on their own vehicles' merits, rather than slagging off the competition.  That's the classy way to do it, anyway.  And some of the GM 'real people' ads have gone that route, and they've been fine.

GM directly called out Ford, Honda and Toyota, mentioned them by name, and had their logos plastered all over the ad.  And then they used fabricated data to do it all with.  Exactly how did they think this was going to go?  As soon as you start including the specific name/logo of a competitor in your marketing, you'd better make damn sure that your data is bulletproof.

[Fobroader]

I have had two GMC/Chevy trucks. My first one, 93 K1500 with a TBI 350, was sold with 370,000kms, only had a bit of blue smoke on cold startup. My 06 which I recently sold, well, the interior was made of third rate Chinese plastic and it rusted like a sunnamabitch, the drive train, flawless, never a let down with 250,000kms plus. If I was leasing, I would consider a Ford, if I was buying, Toyota or GM.....Dodge and Nissan, yeah, no, I'm good.