Man, does anyone like or trust dealers anywhere, anytime?? Maybe I'm just lucky, but among the poor ones, there are some that are very good and customer satifaction is #1 on their list of important things (finding, of course, that satisfied customers come back and also tell others). Maybe some of the complainers should try to run a successful car dealership themselves? That might be interesting.
Incidently, my step-father was a Ford dealer for years in a small AB town, so I do have some insight into how they work (albeit a number of years ago).
(Message edited by ovr50 on October 22, 2004)
(Message edited by ovr50 on October 22, 2004)